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Managed IT Services and Technology Advisory

Five ways to work with us, and the honest version of who each one suits. An adviser comes with all of them, working on cost, risk, compliance and the hours your people lose.
Where to start

Five ways in. Which one is you?

We have nobody, and we need a department
We have somebody, and they are stretched
We are worried about getting hit
We want off the servers in the closet
We do not know where we stand
The same in all of them

Four commitments that do not change with the tier

An adviser, by name
You know their name before you sign anything, and you can reach them without opening a ticket. Their subject is the business rather than the equipment. They work on what your technology costs you against firms of your size, where your people lose hours to it, which risks you are carrying without having priced them, and what a client or a regulator will expect you to evidence.
Two ways we respond
Monitoring runs 24/7, and an alert overnight lands with the security shift instead of waiting for morning. When one of your own people hits a problem instead, our help desk picks that up within fifteen minutes during business hours, and that commitment is written into the agreement.
Standards by default
Disks encrypted, multifactor on every account, patches chased until they clear, backups running, alerts watched. That set travels with every machine under our care, and it does not change from one agreement to the next.
You own the keys
Your tenant, your domain, your top-level accounts, all registered to the firm. We hold access you granted and can withdraw. Leaving is an administrative afternoon, and it is worth asking any provider to say the same in writing.
Common questions
Do we have to pick one of the five?
What size of firm do you work with?
Do you specialize in an industry?
How does pricing work across all of this?
What if we already have someone helping us?

Start with the door that fits

Pick whichever of the five sounds like you and open it, or skip the reading and call. Fifteen minutes on the phone usually settles which door you are actually standing at, and we will tell you if the answer is none of them.

What can we do better?

We love to hear from our clients, please let us know if there are any areas that you think we could improve upon.