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IT Services in Portland

Managed IT, co-managed IT and cybersecurity for Portland businesses, from a team that has been doing this since 2005.

The city

From the river to the mountain

Portland is a city organized around its bridges, and the Steel Bridge is the one worth stopping for. It lifts its lower deck without disturbing the upper one, an answer shaped so exactly to its problem that nobody anywhere has copied it. The stag has been leaping over the west end of the Burnside Bridge for most of a century, and Mount Hood turns up on the clear days to remind everybody who is actually in charge.

We have looked after businesses in this metro for years. The ones who tried somebody local first tend to say the same thing: they had somebody nearby, and still nobody telling them what to do next.

Portland brings together a variety of people and businesses, and we partner with a good number of them on both sides of the river. Child Truck Line moves full truckload freight through Oregon and Washington. Dispatch runs on their systems, so when the systems stop the trucks stop with them. A driver who cannot be sent out has not lost a morning. That is a whole day gone, and it does not come back the following week.

Pearl District

Central Eastside

Lloyd

Beaverton

Hillsboro

Clark County

What we do here

Five ways firms in the Rose City work with us

The work does not change by zip code, so these are the same five arrangements we run everywhere. Each has its own page with the detail, the commitments and the pricing conversation.

Fully managed IT

We are your IT department. Monitoring around the clock, a help desk your people call by name, patching and backups that get checked rather than assumed, and a named adviser who brings you a plan for next year instead of waiting for something to break. The fifteen-minute help desk response is written into the agreement.

How managed IT works

Co-managed IT

You already have somebody, and they are stretched. We take the overnight coverage, the tooling and the projects nobody has time for, and leave them the work they are good at and the relationships they own. Common in this city, where a firm grows past its one internal person faster than it expects.

How co-managed works

Cybersecurity

Identity first, because that is how firms get breached now. Monitoring that reaches an analyst on shift overnight, recovery you have actually rehearsed, and the controls in the shape a cyber insurer asks about them. Four pages sit under this one, and the hub tells you which of them is your problem.

The security hub

Cloud

Leaving the server room, or deciding not to. We have moved nine servers down to one and saved a firm thirty thousand a year, and we have also moved software back off the cloud when it was costing nine hundred a month to run slower. Which of those you need is a question of arithmetic, not fashion.

Cloud, honestly assessed

The JOUST assessment, if you are not ready to move

A thousand dollars, flat, for a written examination of the whole operation and a list of what to fix in what order. You keep the report whatever you decide afterward, and the fee comes off your account if you partner with us inside twelve months. Most firms in this city already have a provider. This is how you find out whether they are doing a good job without having to fire anybody to know.

What the assessment covers

Common questions

Working with us from here

Do you have an office in Portland?

Do we get worse service for not being next door to you?

We already have a provider. Is there any point talking?

Fifteen minutes, and you will know

Tell us what you are running and what is going wrong with it. If we are not the right answer for a firm of your size, you will hear that on the call, not three proposals later.

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IT Services in Portland

From the river to the mountain

Five ways firms in the Rose City work with us

Working with us from here

Fifteen minutes, and you will know

What can we do better?