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IT Services in Oakland

Managed IT, co-managed IT and cybersecurity for Oakland businesses, from a team that has been doing this since 2005.

The city

From the Port to the Tribune Tower

The Port cranes are up there because they are the first thing you see coming off the bridge, and because most of what Northern California imports comes in underneath them. The Tribune Tower is up there because it has been marking the time over this city from a building that used to print the news, and a clock that high is a promise nobody can quietly miss. The commitments we make to the businesses we look after work the same way.

Oakland brings together a variety of people and businesses, and we partner with a good number of them. V&A Consulting Engineers work here on the water and wastewater infrastructure the whole region leans on, which is the sort of engineering practice where a bad file server day costs a deadline, not just a morning. JJ Buckley Fine Wines runs a national wine business out of Edgewater Drive, where the catalog, the orders and the cold storage all sit on systems that have to stay up.

Jack London Square

Uptown

Downtown

The Port

Temescal

Rockridge

What we do here

Five ways firms in The Town work with us

The work does not change by zip code, so these are the same five arrangements we run everywhere. Each has its own page with the detail, the commitments and the pricing conversation.

Fully managed IT

We are your IT department. Monitoring around the clock, a help desk your people call by name, patching and backups that get checked rather than assumed, and a named adviser who brings you a plan for next year instead of waiting for something to break. The fifteen-minute help desk response is written into the agreement.

How managed IT works

Co-managed IT

You already have somebody, and they are stretched. We take the overnight coverage, the tooling and the projects nobody has time for, and leave them the work they are good at and the relationships they own. Common in this city, where a firm grows past its one internal person faster than it expects.

How co-managed works

Cybersecurity

Identity first, because that is how firms get breached now. Monitoring that reaches an analyst on shift overnight, recovery you have actually rehearsed, and the controls in the shape a cyber insurer asks about them. Four pages sit under this one, and the hub tells you which of them is your problem.

The security hub

Cloud

Leaving the server room, or deciding not to. We have moved nine servers down to one and saved a firm thirty thousand a year, and we have also moved software back off the cloud when it was costing nine hundred a month to run slower. Which of those you need is a question of arithmetic, not fashion.

Cloud, honestly assessed

The JOUST assessment, if you are not ready to move

A thousand dollars, flat, for a written examination of the whole operation and a list of what to fix in what order. You keep the report whatever you decide afterward, and the fee comes off your account if you partner with us inside twelve months. Most firms in this city already have a provider. This is how you find out whether they are doing a good job without having to fire anybody to know.

What the assessment covers

Common questions

Working with us from here

Do you have an office in Oakland?

Do we get worse service for not being next door to you?

We already have a provider. Is there any point talking?

Fifteen minutes, and you will know

Tell us what you are running and what is going wrong with it. If we are not the right answer for a firm of your size, you will hear that on the call, not three proposals later.

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IT Services in Oakland

From the Port to the Tribune Tower

Five ways firms in The Town work with us

Working with us from here

Fifteen minutes, and you will know

What can we do better?