Renascence IT Consulting Streamlines
Mal Warwick Donordigital
Project Details
Inroduction
Renascence IT Consulting is a Managed Service Provider serving the Bay Area that has been reducing risk, increasing productivity, and boosting the bottom line of businesses since 2010. Mal Warwick Donordigital (MWD) is a prominent public relations agency established in 1979 assisting nonprofits across the country with direct response fundraising, advocacy and marketing services. With about 65 remote employees, the agency advocates for social and economic justice, environmental action, fairness in the workplace and excellence in client service, as well as giving back to the community.
The Problem
The agency has continued to grow over the years. With that growth it increased the complexity of their IT infrastructure. They had not taken the time to see what was no longer useful. The agency works with a variety of clients and vendors and needed a way to simplify the management and costs of doing business. They also needed help complying with evolving and complex privacy regulations, and the risks associated with these changing times.
Fragile infrastructure, requiring constant attention from internal IT staff to remediate outages.
Increasing IT capital expense, including aging on-premises hardware and a private data center presence costing thousands of dollars per month.
The Solution
J & J Air hired Renascence IT in 2016 to fix that problem and continue to work with them on monthly standards and quarterly business reviews. Over a weekend, Renascence IT rebuilt a whole new network and connected it to each user’s machine. “Even though the fastest route would have been a migration,” said Renascence IT president Kirk Lesser, “things eventually would have popped up that wouldn’t be easy to fix. That’s why we chose to do a complete rebuild to permanently solve the problem.”
Retired legacy hardware and migrated data and applications to highly-scalable cloud infrastructure
Project was self funded entirely by reallocated savings
Project Results:
Renascence IT’s plan is to provide substantial improvements in daily operations, a much lighter technology asset load and risk, and significant operational and capital cost reductions. Employees and clients will be able to access all of their content, wherever they work, avoiding error-prone, unreliable VPN connections and insecure, cumbersome file transfer processes. The new file storage platform will also integrate with many other LOB applications. MWD IT infrastructure is more efficient with its improved design, delivering more comprehensive, timely client reports.
- Met enhanced privacy compliance goals
- Replaced outdated on-site technology with enterprise-grade cloud-based storage without increasing operational expense
- Improved overall daily operations with lower technology load, ease of access without compromising security
Remedied constant outages, reducing delays for staff accessing technology resources to near-zero
Simplyifing overly complex logins saved the entire company one day of lost productivity each month
Client Testimonial
“IT is not my background so I was overwhelmed by our tangled network. It was like Frankenstein’s monster. The team at RenIT is so knowledgeable and they really care. I can depend on them to dive under the hood on everything and come up with the best solutions. They explain things so we know what we’re investing in and how this will save us time and money. RenIT allows us to fulfill our commitment to the nonprofit clients we serve.”