Renascence IT Consulting Saves
J&J Air Conditioning Time and Money
Project Details
Inroduction
Renascence IT Consulting is a business technology partner serving the Bay Area that has been reducing risk, increasing productivity and boosting the bottom line of businesses since 2010. Established in 1978, J & J Air Conditioning is one of the largest HVAC service companies in Silicon Valley, providing preventive maintenance and the design and installation of custom systems for nearly 900 commercial and industrial buildings. With approximately 60 employees, they are headquartered in San Jose, Calif.
The Problem
In 2016, J & J Air’s server was hacked by ransomware. While they eventually recovered most of their files without paying a ransom fee, they recognized they needed a better IT service to prevent that from happening again. Also, because their domain was set up incorrectly, what should have taken employees a minute to log into their system took about 10 minutes.
Severe security vulnerabilities that were exploited with a RansomWare attack
Improper domain setup, causing login times of about 10 minutes
The Solution
J & J Air hired Renascence IT in 2016 to fix that problem and continue to work with them on monthly standards and quarterly business reviews. Over a weekend, Renascence IT rebuilt a whole new network and connected it to each user’s machine. “Even though the fastest route would have been a migration,” said Renascence IT president Kirk Lesser, “things eventually would have popped up that wouldn’t be easy to fix. That’s why we chose to do a complete rebuild to permanently solve the problem.”
Rebuilt an entirely new network and connected it to each user’s machine
Implemented future-proof security measures to prevent future attacks
Project Results:
With 25 domain users logging in an average of three times a day, the new login speed saves them more than 11 hours a day. There also have been no security issues.
- Built an entirely new network to improve performance
- New login speed saves 11 hours a day
- Resolved all security issues
There have been no further security risks or attacks since Renascence IT was hired
Saved the team around 11 hours of login time a day
Client Testimonial
We wasted a lot of time trying to handle IT issues in house and then lost money with the wrong outside IT service. Working with Renascence IT Consulting has been a smart investment. Our monthly standards include monitoring all our servers and workstations and making sure everything is secure. At our quarterly business reviews, Kirk always starts off asking how our business is going and where we’re headed. We review our inventory, warranty status, and any software and strategic recommendations. Their team has a great process in place with quick support and follow up. During the pandemic, Kirk went above and beyond with webinars that address everything from changing employment law to federal funding. They almost make me forget what things were like before we hired them.